Frequently Asked Questions
1. How does ordering work across multiple suppliers?
You add products from any verified supplier to a single WooCommerce shopping basket. At checkout, you pay once, and MatchingCleaners automatically routes each line item directly to the respective supplier for fulfillment.
2. What are Minimum Order Quantities (MOQ) and Bulk Tiers?
Many commercial chemicals and janitorial items are sold with case or pallet constraints. The MOQ is clearly stated on each product page. As order quantity increases, bulk price tiers automatically reduce your per-unit cost in the basket.
3. How are suppliers verified on MatchingCleaners?
Suppliers must complete email verification, submit UK Companies House or equivalent business registration documents, and undergo chemical and product moderation by administrators before publishing any storefront items.
4. How can I apply to become a seller?
Navigate to the Registration Page and choose the Supplier Registration tab. Fill out your legal business details, confirm your email address, upload your KYC document, and our team will review your application within 24 business hours.